Privacy & Security

This Policy applies only to information collected via Travel Armour's official website and partner/member portal. By using our digital services—registering, submitting information or making requests—you consent to this Policy.

• Personal Data (PII): Such as name, date of birth, email, phone, passport or ID number, travel itinerary, unloadable documents, and policy/support request data.
• Non-PII / Usage Data: Automatically collected technical information—IP address, device/browser type, session logs, referring page, cookies—and optional survey feedback.

You provide data to us to access travel assistance including insurance services. We process your information to:

• Authenticate and manage your portal access.
• Coordinate assistance services—such as medical, logistics, concierge—and insurance facilitation.
• Send service confirmations, policy documents, travel alerts, and updates.
• Monitor activity for fraud prevention and customer experience enhancement.
• Conduct aggregated analytics to improve our technology platforms.
• Offer promotional messages or partner updates—only if you opt-in, with the option to unsubscribe at any time.

Your data may be shared with:

• Travel insurance providers with whom we facilitate optional cover as part of assistance offerings.
• Third-party travel service vendors—such as medical providers, curators, or IT service suppliers—for service delivery.
• Technology or payment vendors necessary for portal access and service fulfilment.
• Government regulators or authorities when legally required.
• Affiliates or partner companies within Travel Armour's corporate structure.

We employ cookies and similar tools to:

• Maintain secure login sessions.
• Preserve preferred settings and speed up form submission.
• Aggregate usage data for analytics and site optimization.
• Pre-fill previously entered travel data during assistance or insurance requests.

You may disable cookies in your browser—though doing so may impair functionality.

We safeguard your information with:

• SSL/TLS encryption for all data transmissions.
• Role-based access controls, supervised admin access, and audit logging.
• Internal technical, administrative, and physical controls aligned with data protection norms.

Our portal may include links to third-party websites (e.g., partner service providers). We are not responsible for the content or privacy policies of these external sites. We recommend reviewing their policies before sharing personal information.

We may revise this Privacy Policy from time to time. Any changes take effect immediately upon posting. Your continued use of Travel Armour's digital services implies your acceptance of the updated Policy.

This Policy is governed by Indian laws. Any disputes arising out of or related to it shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

Under applicable law you may:

• Access, correct, delete, or request portability of your personal data.
• Withdraw consent for promotional communications at any time.